What is the ruling on disposing of the amount of the residency transfer fees that was refunded to the inquirer's account, while its balance remained valid on the Passports Department's website for more than a year, and can be used for any transaction?
It is not permissible to use the extra balance as long as the paid amount has been received. The entity must be contacted to correct the error, in accordance with Allah's saying: ﴿O you who have believed, do not consume one another's wealth unjustly.﴾
Summarized from the full answer at Ftawy · reviewed Sep 2, 2026
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