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The question

What is the ruling on selling a product with a 30% discount coupon at a price lower than that advertised on the coupon, with the intention of forcing the customer to argue to get the full discount, knowing that the management approves of this and considers the discount difference a commission for the employee? And does the ruling change if the coupon is amended to include the phrase "up to 30% off"?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

What your manager proposed is good and aligns with Islamic law in terms of truthfulness, fulfilling trusts, and rendering dues. However, selling to a non-bargainer (mustarsil) at a higher price than a bargainer is not permissible, and it is something that the market inspector (wali al-hisbah) must condemn. The representatives must refund the price increase to the mustarsil.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
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Ftawy
Original fatwa ID
97089
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy