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The question

What is incumbent upon a penitent who has committed heinous sins against many people online, and finds it difficult to absolve himself of their grievances due to not remembering their identities or contact details?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

Repentance from injustices related to people requires abstaining from them, regretting having committed them, and resolving not to repeat them. One must also seek forgiveness from the one who was wronged. If it is not possible to reach them, then one should pray for forgiveness for them and for oneself, for the door of repentance is open.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
92417
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
Read the full ruling
Read the full answer on Ftawy