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The question

Is taking a commission on the sale and installation of a used device that was sold as new considered a sin, and if so, is it permissible to take a commission on the installation only?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

If the seller sold the device as new, but the company sent a used device instead of a new one without the seller's knowledge, then what the seller takes from the company for the sale and installation is permissible for him. The sin falls upon the company that made the decision to deceive, and it should be advised, as should the customer, if possible without harm. Deception and fraud are forbidden, and the Prophet, peace and blessings be upon him, said: "Whoever deceives is not of me."

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
194567
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy