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The question

Is a woman's talking with a man over the phone out of necessity considered an unlawful seclusion (khalwa)?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

It is permissible for a woman to speak on the phone with a non- man when there is a need, provided that her speech does not involve a softening of the voice, and this is not considered impermissible khalwah (seclusion). The regulations mentioned in the Holy Quran must be observed, such as the Almighty’s saying: "And when you ask [his wives] for something, ask them from behind a partition. That is purer for your hearts and their hearts," and His saying, glory be to Him: "Then do not be soft in speech [to men], lest he in whose heart is disease should covet, but speak with appropriate speech."

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Ftawy
Original fatwa ID
131738
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy