Does an employee of a customer service department at an electricity company sin by receiving exaggerated prices for electricity meter services, knowing that these prices are programmed into the computer? And is all of his earnings unlawful, or is his money mixed?
Increasing the price of service fees is not Islamically forbidden, as there is no prescribed limit for profit in Islamic law, as long as there is no deception or misleading of customers.
Summarized from the full answer at Ftawy · reviewed Sep 2, 2026
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