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The question

How does a hardened heart soften and acquire mercy and affection, especially when one is unable to feed the poor and caress the orphan’s head?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

The hardened heart is softened by persistently remembering Allah, frequently supplicating Him, and asking Him to soften the heart. It is also softened by visiting the sick, witnessing those on their deathbeds, following funeral processions, constantly contemplating the Hereafter, reading the biographies of the righteous whose hearts were tender, striving to emulate them, and befriending the virtuous. Reliance on Allah is the mainstay, for indeed, hearts are between two of His fingers, and He turns them as He wills.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Source platform
Ftawy
Original fatwa ID
183001
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy