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The question

Is it forbidden to replace a customer's damaged light bulbs, after they were purchased with a manufacturer's warranty, for a small fee?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

As long as the manufacturer guarantees to replace defective bulbs free of charge, and you sell the bulbs to the customer based on this warranty, and the customer returns the defective item to the place of sale, then you are not permitted to take anything from him in exchange for replacing the defective bulbs with sound ones.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
173301
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy