Is it permissible for me to accept a gift designated for customers that is taken for me instead of the customer, and how should I dispose of it if I receive it?

The agent must adhere to the instructions of his principal and not deviate from them. If the company gives the agent gifts to distribute to customers, it is not permissible for him to distribute them to employees in the distribution branches instead of to customers. This is forbidden deception and consuming wealth unjustly. This is further confirmed by the agent requesting the branch manager to place the gifts on customer invoices. Therefore, what you received from these gifts is not rightfully yours, and you must return them to the one who gave them to you to absolve yourself, while advising him to abandon this forbidden act.