Is the automatic increase in internet hours balance, without the subscriber's knowledge, forbidden or permissible?
Source: FtawySummary from Ftawy's records · added here Sep 2, 2026
You must adhere to the number of hours for which you have paid, for Allah, the Almighty, says: "O you who have believed, fulfill [all] contracts." If the error in calculating the hours is due to your device, you must fix it; otherwise, you must inform the network owner. It is not permissible to use more hours than agreed upon.
Summary from Ftawy's records · added here
Reviewed by El Fatwa's sharia committee.
Read the full answer on Ftawyhttps://ftawy.com/en/questions/94010
Where this answer came from
- Source platform
- Ftawy
- Original fatwa ID
- 94010
- Added here
- . This is when the answer was added to El Fatwa, not the fatwa's date.
- Text
- Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
- Read the full ruling
- Read the full answer on Ftawy