Does the pharmacist guarantee the money that was lost from the till due to an unintentional error or oversight while charging the customer for the medicine?
Source: FtawySummary from Ftawy's records · added here Sep 2, 2026
The error resulting from forgetfulness in client accounts necessitates a guarantee, because error and intent are the same regarding the guarantee when it comes to people's money. Forgetfulness and error only remove sin, as indicated by the texts. Furthermore, there is a shortcoming on the part of the questioner in undertaking work that exceeds his capacity for the concentration and scrutiny required in accounting.
Summary from Ftawy's records · added here
Reviewed by El Fatwa's sharia committee.
Read the full answer on Ftawyhttps://ftawy.com/en/questions/194425
Where this answer came from
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- Ftawy
- Original fatwa ID
- 194425
- Added here
- . This is when the answer was added to El Fatwa, not the fatwa's date.
- Text
- Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
- Read the full ruling
- Read the full answer on Ftawy