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The question

Is it permissible for me to accept the gratuity paid by the client in exchange for completing their transactions, knowing that I do not offer them any special facilitations, and that those who partake in accepting it are considered diligent in prayer and have even been rewarded by the employer?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

An employee is entrusted with their work and is obligated to perform it as required in exchange for their salary. They are not permitted to accept gifts from clients in return for special favors. Colleagues should be advised of this. It is permissible to work with them provided that clients are not discriminated against. If something is given without any reciprocation and the employer has authorized it, then there is no harm, though it is preferable to avoid it to prevent any pretense.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
36937
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy