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The question

Is working as a sales representative, which entails convincing customers to buy without mentioning the system's flaws, and where the marketing team lures customers with promises of non-existent gifts, considered "deceiving people"?

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Source: FtawySummarized from the full answer at Ftawy · imported Sep 2, 20261 min readAlso available in العربية
The answer

The seller, their agent, or the sales representative must disclose any defects that the buyer dislikes or that diminish their desire for the sold item. Otherwise, concealing them constitutes prohibited deception and fraud. If the work of a sales representative involves remaining silent about what is impermissible to keep silent about, then it is not permissible for her to remain with the company. However, if she discloses this to the customer and the customer purchases the service after being informed, then there is no blame upon her, provided her work adheres to Islamic guidelines.

Summarized from the full answer at Ftawy · imported

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
116371
Imported
Translation status
Source text, unreviewed
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