Is the money paid by the pilgrims who canceled their trips, and which the agent collected and handed over to the travel agency, the responsibility of the agent after the agency refused to refund any of it?
Source: FtawySummary from Ftawy's records · added here Sep 2, 2026
The intermediary for submitting the documents of those apologizing for not performing is a trustworthy agent. He is not liable except in cases of transgression or negligence. Therefore, those apologizing have no right to demand any of their money from him. If they have a right, they should refer to the owner of the agency for it.
Summary from Ftawy's records · added here
Reviewed by El Fatwa's sharia committee.
Read the full answer on Ftawyhttps://ftawy.com/en/questions/74108
Where this answer came from
- Source platform
- Ftawy
- Original fatwa ID
- 74108
- Added here
- . This is when the answer was added to El Fatwa, not the fatwa's date.
- Text
- Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
- Read the full ruling
- Read the full answer on Ftawy