Is it permissible to replace a flawless commodity after the seller attempted to find a solution for the buyer to make the commodity suitable for him, and after the buyer claimed that it was his right to have the commodity refunded?
Source: FtawySummary from Ftawy's records · added here Sep 2, 2026
As long as the seller ultimately agreed to exchange the item, there is no sin upon the buyer in that, and no consideration for his error in mentioning one of the reasons for returning the item initially. What matters is the seller's consent to the return or cancellation, and this is recommendable, based on the Prophet's (peace be upon him) saying: "Whoever cancels a transaction for a Muslim, Allah will cancel his stumble."
Summary from Ftawy's records · added here
Reviewed by El Fatwa's sharia committee.
Read the full answer on Ftawyhttps://ftawy.com/en/questions/194275
Where this answer came from
- Source platform
- Ftawy
- Original fatwa ID
- 194275
- Added here
- . This is when the answer was added to El Fatwa, not the fatwa's date.
- Text
- Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
- Read the full ruling
- Read the full answer on Ftawy