What is the ruling on working in a call center that requires employees to lie to customers to obtain their data and to present themselves with unreal names, knowing that there is no other suitable work for those who wear the شرعي (shar‘i) hijab?
Working with this company involves several Shariah prohibitions, including the work entailing deception, falsehood, and misrepresentation, by presenting an unreal company name and an invitation to attend an invalid seminar, along with providing a foreign name to the client. All of this is impermissible in Shariah. Furthermore, there is a suspicion regarding the company that wants doctors' emails for unknown purposes, and the company selling these emails without their permission is not permissible. Therefore, it is not permissible to work with this company under these descriptions.
Summarized from the full answer at Ftawy · reviewed Sep 2, 2026
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