To what extent is working for a commercial brokerage company that is based on translation, and the collection and shipment of goods for a commission, Sharia-compliant, especially given the accompanying harm to customers such as delays and errors? What is the Sharia responsibility regarding this, and how can it be rectified? Is it permissible to open a similar company in the same location? What is the Sharia-compliant way to deal with customers whom you came to know through the old company?

There is no objection to opening a private company in the same location, provided two conditions are met: first, that the pursuit is not intentionally aimed at harming other companies; and second, that one does not sell over another's sale, or buy over their purchase, or contract over their contracts. It is not permissible to offer to nullify their contracts to establish new ones. However, if the merchants themselves terminate their contracts or their term expires and they wish to contract, then there is no harm. Care must be taken to choose permissible goods. As for liability for harming merchants, it depends on the nature of the agreement.