Is the company obligated to re-install the door free of charge if it is damaged due to natural disasters beyond its control, such as storms and earthquakes, despite the quality of its manufacturing, installation, and warranty?
"A defect occurring in the sold item after its possession is the responsibility of the buyer, unless it is attributable to a cause predating the possession, in which case it is the responsibility of the seller. Guaranteeing the sold item is permissible if it pertains to the item's soundness and freedom from defects. However, if it is a general guarantee covering everything that might happen to the item, it is prohibited due to the presence of (excessive uncertainty). Therefore, if the damage that occurred is related to a defect present before the sale, the seller must guarantee it; otherwise, he is not obligated to re-install the door."
Summary from Ftawy's records · added here
Reviewed by El Fatwa's sharia committee.
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Where this answer came from
- Source platform
- Ftawy
- Original fatwa ID
- 129775
- Added here
- . This is when the answer was added to El Fatwa, not the fatwa's date.
- Text
- Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
- Read the full ruling
- Read the full answer on Ftawy