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The question

What is the ruling on my working for an electronic payment company that adds a 2% or more gratuity for workers to the customer's bill, with the possibility for the customer to cancel this gratuity, knowing that many customers do not notice that they are paying the extra amount?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

It is permissible to give tips to workers if it is with the consent of the giver and the entity employing the workers. It is not permissible to give it in a hidden way that the customer does not notice, because that is consuming wealth unjustly, and a gift is not valid unless it is with the consent of the donor. So, if the customer does not notice the discount, it is forbidden for the worker to take the tip, and it is forbidden for the issuing entity of the card to conceal this discount, because that involves aiding in consuming wealth unjustly. If the company insists on obscuring the matter, it is forbidden to continue working with them.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Where this answer came from
Source platform
Ftawy
Original fatwa ID
29921
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy