Is a person considered a severer of kinship ties if they refrain from visiting their relatives due to suffering from a hereditary illness that causes them embarrassment and elicits looks of pity, or are they excused in Islamic law?

The womb (kinship ties) holds a great status in Islam, and severing it is among the major sins. A Muslim should maintain kinship ties in a customary manner, and be patient with their harm and ill-treatment. If a visit causes harm, it can be omitted while still avoiding complete abandonment, and contact can be maintained by phone or any other possible means. The degrees of maintaining ties vary; the lowest is abandoning abandonment and greeting, and it should be done according to one's ability and capacity.