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The question

How can the general negation of knowledge concerning what has been hidden for the people of Paradise in the verse, "No soul knows what has been hidden for them of comfort for eyes," be reconciled with the hadiths that mention Jibreel and the Prophet (peace and blessings be upon him) seeing Paradise?

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Source: FtawySummary from Ftawy's records · added here Sep 2, 20261 min readAlso available in العربية
The answer

The "self" (nafs) in the noble verse refers to the human self, as evidenced by the Qudsi : "I have prepared for My righteous servants what no eye has seen, no ear has heard, and no human heart has conceived." Therefore, Gabriel, peace be upon him, is not included in the verse. Furthermore, Gabriel's or our Prophet's (peace and blessings be upon him) vision of Paradise does not mean that they were informed of all types of blessings prepared therein for its inhabitants. Thus, there is no contradiction between their vision and the verse.

Summary from Ftawy's records · added here

Reviewed by El Fatwa's sharia committee.

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Ftawy
Original fatwa ID
145651
Added here
. This is when the answer was added to El Fatwa, not the fatwa's date.
Text
Summary from Ftawy's records, reviewed by El Fatwa's sharia committee.
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Read the full answer on Ftawy